FAO Office Assistant Role: The Food and Agriculture Organization of the United Nations (FAO) contributes to the achievement of the 2030 Agenda through the FAO Strategic Framework by supporting the transformation to MORE efficient, inclusive, resilient and sustainable agrifood systems, for better production, better nutrition, a better environment, and a better life, leaving no one behind. FAO’s commitment to environmental sustainability is integral to our strategic objectives and operations.
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The Governing Bodies Servicing (CSG) hosts the Secretariat of the Conference and the Council and supports the Secretariats of all other Governing and Statutory Bodies of FAO. It houses the Multilingualism expertise of the Organization, delivering corporate language goods and services. CSG also provides Protocol and Meetings services to the Organization and sustains liaison and communication with Members.
The post is located in the Language Services Branch (CSGL) within CSG, which enables the Organization’s multilingualism by providing interpretation, translation and terminology goods and services, for all FAO languages across the span of corporate governance, normative, operational and communication functions. CSGL also supports the provision of FAO products in local languages and is responsible for quality language assurance within the Organization.
The position is located in CSG at FAO headquarters in Rome, Italy.
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FAO Office Assistant Role Open
Job Posting
: 06/Aug/2025
Closure Date
: 21/Aug/2025, 1:59:00 AM
Organizational Unit: CSG
Job Type
: Staff position
Type of Requisition: General Service
Grade Level: G-3
Primary Location
: Italy-Rome
Duration: Fixed-term: one year with possibility of extension
Post Number: 2010745
CCOG Code: 2101
Main Purpose
The Office Assistant performs a variety of routine administrative transactions and office support functions contributing to the smooth and efficient running of the work unit.
Supervision Received/Exercised
The Office Assistant reports to the head of the Chief of Language Services and receives guidance from a higher graded Office Assistant.
He/she acts independently on routine matters and consults with his/her supervisor(s) on new and/or more complex issues and procedures. Supervision received provides for technical and procedural guidance and on-the-job learning.
Working Relationships
The Office Assistant interacts with a variety of colleagues from within the work unit. Interactions relate to the exchange of routine information and the provision of standard office support services.
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Key Functions/Results
• Type, format and draft routine correspondence; collate tables, reports, presentations, publications and other documentation.
• Receive and direct telephone calls and visitors; screen and send e-mails; respond to routine internal and external enquiries and/or refer to appropriate contacts/units.
• Enter, retrieve, structure and update selected information and data from various sources (e.g. Intra-/Internet, office files, etc.); present results in standard format.
• Set up and maintain office files and reference systems according to standard procedures, including an e-book for signatures.
• Initiate, view and track a variety of administrative transactions in the computerized financial, travel, human resources systems.
• Support the organization and administration of meetings, workshops and events (e.g. arranging for meeting rooms and other facilities).
• Assist with arranging for travels: organize transport, logistics, accommodation, documents.
• Ensure availability of office supplies and appropriate maintenance of office equipment.
• Perform other duties as required.
Minimum Requirements
Education: Secondary School Education.
Experience: Two years of relevant experience in office support work.
Languages: Working knowledge (proficiency – level C) of English.
IT Skills: Knowledge of the MS Office applications, Internet and office technology equipment.
Residency: General Service Staff are recruited locally. To be eligible for this position, candidates must be nationals of the country of the duty station or possess an existing visa/work permit and reside within commuting distance of the duty station at the time of the application. “Commuting distance” means the distance within which staff members can travel daily between their place of work and their residence.
Desirable Qualifications And Skills
• Intermediate knowledge (intermediate proficiency – level B) of another FAO official language (Arabic, Chinese, French, Russian or Spanish).
• Ability to develop and maintain plans for key administrative processes (human resources, travel and procurement).
• Familiarity and experience in supporting Governing Bodies meetings in an intergovernmental environment is considered an asset.
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